How should a security guard document an incident that occurs on their watch?

A security guard should document an incident by writing a clear and accurate incident report because this provides a formal and thorough account of what occurred. An incident report serves as an official record that details the nature of the incident, the individuals involved, the time and location, and any actions taken by the guard or other personnel. This documentation can be crucial for legal purposes, internal reviews, or further investigations, ensuring a consistent and reliable recount of events.

Using only verbal communication to discuss incidents can lead to misunderstandings or misinterpretations, as it lacks the permanence and detail of a written report. Ignoring minor incidents undermines the importance of documentation in security work; even minor issues can escalate or reveal patterns that need attention. Relying solely on photographs captures visual evidence but does not provide a comprehensive account of the circumstances surrounding the incident. Therefore, a well-structured incident report is essential for maintaining proper records and ensuring accountability in security operations.