Georgia Security Guard License Practice Exam

What is the recommended response when a security guard suspects theft?

1. Confront the suspect immediately

2. Document their observations and report to a supervisor

3. Ignore it unless it becomes a big issue

4. Conduct a personal investigation

The correct answer is: Document their observations and report to a supervisor

When a security guard suspects theft, the recommended response is to document their observations and report to a supervisor. This approach is critical for several reasons. First, documenting observations ensures that there is a clear and factual record of what was seen, heard, or experienced. This documentation can be vital for any subsequent investigation, as it provides concrete evidence of the incident and can help establish a timeline of events. Reporting the suspicion to a supervisor allows for a coordinated response rather than acting independently. Supervisors often have more experience in handling such situations and can guide the security guard on the appropriate next steps, which may include conducting an investigation or involving law enforcement if necessary. Doing nothing or ignoring the situation can lead to the escalation of theft or loss, and confronting a suspect directly can be dangerous and may compromise safety and liability. Similarly, conducting a personal investigation could lead to violating protocols and may put the security guard at risk. By following the recommended course of action, a security guard ensures they are acting in accordance with training, procedures, and legal considerations while maintaining a safe environment.