Georgia Security Guard License Practice Exam

What should a security guard do if approached by the media?

1. Answer all questions as best as possible

2. Refer all inquiries to a designated company spokesperson

3. Ignore the media until they leave

4. Provide information only if they have the guard's permission

The correct answer is: Refer all inquiries to a designated company spokesperson

When a security guard is approached by the media, their primary responsibility is to protect the interests of the organization they represent. Referring all inquiries to a designated company spokesperson is the most appropriate action. This ensures that the information disseminated to the media is accurate, consistent, and sanctioned by the organization, which helps maintain the integrity of the company and prevents the potential spread of misinformation. Designated spokespersons are typically trained to handle media relations and can effectively communicate the organization's message to the public. This prevents the guard from inadvertently sharing sensitive information or making statements that could be misinterpreted or misrepresented. In contrast, engaging directly with the media without proper authority could lead to misunderstandings and could compromise the organization's position on certain issues. Therefore, by directing media inquiries to the appropriate representative, the security guard is acting in a professional manner, adhering to company protocols and protecting both themselves and their employer's reputation.